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Post by spaceranger on Sept 13, 2014 20:56:42 GMT -5
I've never had a problem until tonight. but now, when i click on "Find Person," all the names in the "People in My Genealogy" window are no longer visible. They're still there, just can't be seen; clicking on a line where a name should be still takes me to the entry for that person.
I've re-installed the program and the problem persists. The problem also occurs in my back-up.
I'm running Version 100 on a Mac PowerPC G4 in OS 10.5.8.
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Post by Howard Metcalfe on Sept 17, 2014 15:55:17 GMT -5
I've never had a problem until tonight. but now, when i click on "Find Person," all the names in the "People in My Genealogy" window are no longer visible. They're still there, just can't be seen; clicking on a line where a name should be still takes me to the entry for that person. I've re-installed the program and the problem persists. The problem also occurs in my back-up. I'm running Version 100 on a Mac PowerPC G4 in OS 10.5.8. Hi, I can't replicate this problem, and it's never been reported before. I assume you re-downloaded the program before re-installing it in case there was an anomaly introduced during the original download. You might trying a restart of your computer and then trying again, and running Disk Utility and/or some other diagnostic program to make sure your system is still in good shape. Sorry. Best, Howard |
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Post by spaceranger on Sept 18, 2014 8:59:28 GMT -5
Re-downloaded and re-installed the program, but the problem turned out to be a font (Geneva) inexplicably deactivated. Reactivating the font solved the problem. Moral: Don't mess with your computer's fonts unless you really know what each application requires!
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Post by Howard Metcalfe on Sept 18, 2014 18:19:32 GMT -5
Re-downloaded and re-installed the program, but the problem turned out to be a font (Geneva) inexplicably deactivated. Reactivating the font solved the problem. Moral: Don't mess with your computer's fonts unless you really know what each application requires! Weird! But a simple solution. Glad you found it. Howard |
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