|
|
Post by bkthomas on Sept 20, 2008 22:47:13 GMT -5
I'm a delighted user of PAW2 v. 82. Today I was typing text into a person's Notes. I cut and paste one citation to several entries. I closed the Notes window by pressing Enter. Then I pressed Save for that person. When I went back to open the Notes for the same person, the program "Quit Unexpectedly". I relaunched PAW several times, including after a computer restart and it does the same thing. Does not happen with other person's Notes. Suggestions?
|
|
|
|
Post by Howard Metcalfe on Sept 21, 2008 15:36:40 GMT -5
I'm a delighted user of PAW2 v. 82. Today I was typing text into a person's Notes. I cut and paste one citation to several entries. I closed the Notes window by pressing Enter. Then I pressed Save for that person. When I went back to open the Notes for the same person, the program "Quit Unexpectedly". I relaunched PAW several times, including after a computer restart and it does the same thing. Does not happen with other person's Notes. Suggestions? See the trouble report I entered for "A very rare problem." See if that solves your problem too. Best, Howard |
|
|
|
Post by bkthomas on Sept 23, 2008 21:15:02 GMT -5
Hello Howard,
Thank you for the suggestion. I did try the "rare problem" solution without success. I opened the person's window and clicked on Notes within the window. PAW quit immediately. I tried opening the Person window, Entering and Saving and then clicking on Notes with same result. The person had the same name as his father so I changed each name by adding "Jr." and "Sr." appropriately with the same result. I tried opening the Person from the Family window and then opening the Notes from the Person window. Same result. So far this hasn't happened with another Person. Any suggestions as to what to try next? I've entered several pages of Notes for this person so would love to retrieve if possible. Thanks.
|
|
|
|
Post by Howard Metcalfe on Sept 24, 2008 9:59:13 GMT -5
Hello Howard, Thank you for the suggestion. I did try the "rare problem" solution without success. I opened the person's window and clicked on Notes within the window. PAW quit immediately. I tried opening the Person window, Entering and Saving and then clicking on Notes with same result. The person had the same name as his father so I changed each name by adding "Jr." and "Sr." appropriately with the same result. I tried opening the Person from the Family window and then opening the Notes from the Person window. Same result. So far this hasn't happened with another Person. Any suggestions as to what to try next? I've entered several pages of Notes for this person so would love to retrieve if possible. Thanks. Strange. Please send me a copy of your data file as an attachment to an email so I can investigate this problem. Best, Howard |
|
|
|
Post by bkthomas on Oct 2, 2008 14:06:12 GMT -5
Howard,
Thank you for the invite to send my file to you. How do I do that? I don't see your email address on this website.
Thanks,
Bob
|
|
|
|
Post by bkthomas on Oct 2, 2008 14:08:49 GMT -5
Howard,
FYI - I have retrieved the Notes by printing a register for the Person. However, next I would like to be able to open his Notes in order to add material as well as show his Notes to people.
Thanks,
Bob
|
|
|
|
Post by Howard Metcalfe on Oct 2, 2008 14:58:26 GMT -5
Howard, Thank you for the invite to send my file to you. How do I do that? I don't see your email address on this website. Thanks, Bob Hi Bob, If you go to my website www.lanopalera.net you will find a link to email me. I've emailed you a few times through the address you listed when you registered for this forum but maybe that email address is not working. But it is not returned to me as undeliverable. Perhaps you normally use a different email, so you should also check the one listed when you registered here. Best, Howard |
|
|
|
Post by Howard Metcalfe on Oct 4, 2008 14:22:20 GMT -5
Hi Bob,
Well, I've been at this awhile and don't yet have a perfect solution. However, I think I've got it to the point that you can open the notes within the Person window. It still crashes if you try to open the notes from the main window (at least until you first open them in the Person window).
You can download this partial solution from:
(Addendum: This fix has been further improved in version 83.)
Please let me know if this work-around works for you too.
Sorry for this hassle. At least it's isolated to one person. I'll keep trying for a better solution.
Best,
Howard
|
|
